Shipping policy
We strive to process and deliver your orders as quickly as possible!
TOTAL WAIT TIME = PROCESSING TIME + SHIPPING TIME
Processing Time:
- We do not carry inventory with us. Unless otherwise stated, most orders have a processing time of 10 days (transit time from factory to us)
- For on-hand items (only if stated as on-hand), orders are processed and shipped within 1 business day
Shipping Time for local (Singapore) orders:
- Next-day doorstep tracked delivery
- Free for payment via PayNow, otherwise a flat rate of S$7.00 applies
Shipping Time for international orders:
- Choose between DHL (2-7 days) and Standard Shipping (5-21 days) at checkout
- Shipping rates and time depending on weight and destination are reflected at checkout for the different options
Please note that processing and shipping time may vary due to unforeseen circumstances. As such, it is good practice to give ample safety buffer and order as early as possible if you need your items by a hard deadline. If you have a rush order, we may not be able to accept the order.